News and insights about continuing professional development from the experts behind the Development Zone
New FCA requirements and employment law reforms are sharpening the focus on workplace conduct. This article explores how effective, role-specific CPD can help insurance broking firms build understanding and support the practical application of new requirements.
Effective e-learning starts with the culture around it. Discover how general insurance firms can improve engagement by making CPD relevant, purposeful and connected to employees’ roles and development.
When you need help with your e-learning, how quickly can you get an answer? We chat to the Development Zone’s experienced client services team about how responsive, practical support helps firms and learners get the most from their CPD.
Insurance brokers approach CPD differently, from centrally assigned training to employee-led learning. Explore how Development Zone’s flexible options, from bitesize introductions to detailed courses and live CPD sessions, help firms and learners match learning to experience and development goals.
What is expected from insurance brokers when it comes to CPD? We explain the regulatory and professional requirements, covering training hours, competence and record-keeping. Get a clear overview of your responsibilities and how Development Zone can support your firm’s approach.
How relevant is your firm’s CPD to each employee’s role and development? This article outlines four areas that can help insurance brokers create more focused learning plans, combining regulatory and technical updates with business needs, team development and individual goals. It also explains how targeted e-learning, supported by discussion and follow-up, can turn CPD into practical professional development.
How much of your CPD learning do you remember a few days later? Discover four practical steps that can help insurance brokers apply online learning in their day-to-day work, reflect on the results and turn new knowledge into consistent practice.
Why do reflective statements matter when recording CPD? We explain how reflection can help insurance intermediaries demonstrate what they have learned, consider how it applies to their work and identify areas for further development.
A practical guide to CPD for insurance firms, explaining the FCA’s outcomes-based approach, what firms need to evidence, and how effective training can support competence, compliance and better customer outcomes.
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